Undergraduate Office

The Undergraduate Office (UGO) is the centre of academic advising and support services for undergraduate business students on the UBC Vancouver campus.

Our goal is to help you from the moment you apply to the BCom program until you graduate, and to facilitate the best possible experience for you during your time with us. Visit us with questions about your program. We can direct you to resources to help you succeed and opportunities to enhance your experience. We’re always ready to assist you in navigating student life at UBC.

You'll find many of the answers to your questions about your program—as well as resources and services available to support you—on this site and at students.ubc.ca. We encourage you to start by reviewing our Frequently Asked Questions page.

If you still have questions or concerns, please connect with the UGO during business hours by:

Reasons to visit the UGO

Academic advising

Academic advisors are available for one-on-one advising appointments. Before scheduling an appointment, we recommend that you take the time to review mybcom.sauder.ubc.ca and students.ubc.ca for answers to many frequently asked questions.

Visit our virtual office

Office hours

Mondays, Tuesdays, Thursdays, Fridays: 8:30am-4:30pm PT
Wednesdays: 8:30am-3:30pm PT
Saturdays, Sundays: closed 

Virtual office  

Visit our virtual office in Zoom by clicking the button above. We encourage you to edit your display name in Zoom to your first name only before joining the virtual office waiting room (i.e., our “lobby”) to protect your privacy. Please do not include your last name or student number in your display name or the group chat as this private information will be viewable by everyone in the virtual office.
  • If you have a time-sensitive inquiry or you would like to book an advising appointment, please wait to be connected with one of our team members.
  • If you are joining the virtual office to attend your scheduled advising appointment, please wait for your advisor to move you to their private breakout room (“office”) for your meeting.

In person 'Quick Questions' Drop-in Advising

BCom students wanting answers to quick questions or short drop-in advising can visit the UGO (Room 165 in the Henry Angus Building) in person, Monday-Friday from 12:30pm to 2:00pm. Questions can include issues around registration, course planning, or any other concerns you may want answered in a short 15-minute advising session. 

  • Our front desk staff will start adding students to the drop-in queue at 12:20pm.
  • Drop-in queue will close early if we reach capacity for the day.

Schedule an advising appointment

You can use the Calendly self-serve booking system to check for available times and schedule your appointment with an academic advisor or contact our office if you need to speak to an advisor about urgent matters.

To cancel or reschedule your appointment, please refer to the confirmation email sent by Undergraduate Office (via Calendly).

Before using Calendly, please review the Calendly Privacy Statement regarding your consent to the disclosure and storage of your personal information.

Calendly Privacy Statement


If you need to speak to an advisor immediately, or have concerns about the online appointment format, or if you prefer not to use Calendly, contact us by:

If you would prefer to meet with a particular advisor, you can check for their availability and schedule an appointment through their personal scheduling page.

Online request forms

Academic concession
Degree credit check
Proof of enrolment and confirmation of program completion letters
Registration assistance (closed)
Credit limit increase (closed)
Drop STT courses (closed)

Meet our team

Shannon Sterling
Assistant Dean
Gabriela Aragay
Associate Director, Academic Services
Craig Kingsep
Associate Director, Business Operations
Anita Didur
Associate Director, Admissions and Recruitment
Tina Huang
Admissions Advisor
Wally Mitchell
Academic Advisor, Admissions & Recruiting
Ruth Kwok
Academic Advisor
Jamie Tooze
Academic Advisor
Sheila D'Souza
Academic Advisor
Abril Castillo
Academic Advisor
Katelyn Huang
Academic Advisor
Jessica Pilfold
Academic Advisor
Scott Entwistle
Academic Advisor
Ann Gilray
International Programs & Awards Advisor
Nicole Kelly
Associate Director, Student Engagement and Development
Visha Thamboo
Student Engagement and Development Advisor
Gavin Gao
Student Engagement and Development Advisor
Lauren Venema (currently on leave)
Student Engagement and Development Advisor
Tracy Pham
Communications Coordinator
Naoki Yamane

Office Manager

Gabriela Delgado

Program Assistant

Berry Lau
Program Assistant
Stella Lee
Program Assistant
Alejandra Vega
Program Assistant
Zhishu Wang
Program Assistant

Contact our Student Peer Advisors at bcomquestions@sauder.ubc.ca

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