Undergraduate Office

The Undergraduate Office (UGO) is the centre of academic advising and support services for undergraduate business students on the UBC Vancouver campus.

Our goal is to help you from the moment you apply to the BCom program until you graduate, and to facilitate the best possible experience for you during your time with us. Visit us with questions about your program. We can direct you to resources to help you succeed and opportunities to enhance your experience. We’re always ready to assist you in navigating student life at UBC.

You'll find many of the answers to your questions about your program—as well as resources and services available to support you—on this site and at students.ubc.ca. We encourage you to start by reviewing our Frequently Asked Questions page.

If you still have questions or concerns, please connect with the UGO during business hours by:

Reasons to visit the UGO



In-person 'Quick Questions' drop-in advising

BCom students wanting answers to quick questions or short drop-in advising can visit the UGO (Room 165 in the Henry Angus Building) in person, Monday-Thursday from 12:00pm to 2:00pm. Questions can include issues around registration, course planning, or any other concerns you may want answered in a short 15-minute advising session. 

  • Our front desk staff will start adding students to the drop-in queue at 11:50am.
  • Drop-in queue will close early if we reach capacity for the day.

If you need to speak to an academic advisor immediately, visit the UGO in person or use the virtual office.


Visit our virtual office on Zoom

Virtual office  

  • If you have a time-sensitive inquiry or you would like to book an advising appointment, please wait to be connected with one of our team members.
  • If you are joining the virtual office to attend your scheduled advising appointment, please wait for your advisor to move you to their private breakout room (“office”) for your meeting.


Schedule an advising appointment

You can use the Calendly self-serve booking system to check for available times and schedule your appointment with an academic advisor. For urgent matters, visit our office (in person or online) to speak to an advisor.

Before using Calendly, please review the Calendly Privacy Statement regarding your consent to the disclosure and storage of your personal information.

Calendly Privacy Statement


Book advising appointments  

If there are no appointments available at the link above, or if you would prefer to meet with a particular advisor, you can check for their availability and schedule an appointment through their personal scheduling page.

 To cancel or reschedule your appointment, please refer to the confirmation email sent by Undergraduate Office (via Calendly).

To learn more about all our available advising services, visit our Get Advice page.

Online request forms

Academic concession
Degree credit check
Proof of enrolment and confirmation of program completion letters
Registration assistance
Credit limit increase
Drop STT courses


Meet our team

Shannon Sterling
Assistant Dean
Gabriela Aragay
Associate Director, Academic Services
Craig Kingsep
Associate Director, Business Operations
Anita Didur
Associate Director, Admissions and Recruitment
Scott Entwistle
Admissions Advisor
Wally Mitchell
Academic Advisor, Admissions & Recruiting
Ruth Kwok
Academic Advisor
Jamie Tooze
Academic Advisor
Sheila D'Souza
Academic Advisor
Abril Castillo
Academic Advisor
Katelyn Huang
Academic Advisor
Jessica Pilfold
Academic Advisor
Galina Garkova
Academic Advisor
Kirsten Decle
Academic Advisor
Lana To
Academic Advisor
Ann Gilray
International Programs & Awards Advisor
Lisa Liu
Communications Coordinator
Nicole Kelly
Associate Director, Student Engagement and Development (On secondment)
Visha Thamboo
Acting Associate Director, Student Engagement and Development
Prapti Mallhi
Student Engagement and Development Advisor
Hammond Yau
Student Engagement and Development Advisor
Naoki Yamane
Office Manager
Gabriela Delgado
Program Assistant
Berry Lau
Program Assistant
Alejandra Vega
Program Assistant
Zhishu Wang
Program Assistant
Yichen Zhang
Program Assistant
Ingrid Abigail Mas
Program Assistant

Contact our Student Peer Advisors at bcomquestions@sauder.ubc.ca

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