COMM 486N - CIO Strategies

The Chief Information Officer (CIO) is the pinnacle information systems (IS) management role. CIO’s lead a firm’s IS staff and all aspects of an organization’s IS, whether operational or strategic in nature. In this course, you will learn directly from CIOs from some of the leading firms in British Columbia. This course primarily serves to integrate past learning in various Business Technology Management (BTM) courses. An overall theme is how the IS function supports and enables organizational objectives. The distinction between this and prior BTM courses is the senior management perspective, that of the CIO. For example, IS infrastructure will be examined at a strategic level (e.g., enterprise architecture). The course will explore the acquisition, development and implementation of plans and policies to achieve efficient and effective information systems within an organization.

The CIOs who will be involved in the course will be drawn from the BTM Advisory Board. The advisory board provides guidance to the BTM faculty and students, particularly for teaching, course development, career skills, and increasing the awareness of the role of BTM in business. The CIOs who you will meet and learn from will be as follows:

Joel Levinson (BTM Advisory Board Chair) – CIO MAXIMUS Health
Oliver Gruter-Andrew – CIO University of British Columbia
Ian Banks – CIO Sauder Industries Ltd.
Carlos Carreiro – TELUS Senior VP & CIO
Sheila Eddin – ICBC VP, Business Transformation
Peter Guo – MNP Partner, Enterprise Risk Services Leader
Blake Hanna – former Managing Partner, Accenture
Michele Morgan – Senior VP & CIO First West Credit Union
Barry Rivelis – CIO of PHSA | VCH | PHC
Kalev Ruberg – CIO of Teck Resources Ltd.
Keith Stewart – VP of IT Governance & Planning, ATB Financial
Mike Strople – President of Allstream

Learning objectives

Upon successful completion of this course, students will have knowledge and skills in:

  • Managing the information systems function: The role of the CIO.
  • Structuring the IS organization. Hiring, retaining, and managing IS professionals. Managing a mixed set of internal and external resources. Determining IS staffing skills.
  • Achieving Business and IT alignment. Design and management of IT capabilities that are fully aligned with general organizational goals.
  • IT Governance: control and service management frameworks (e.g., ITIL, COBIT).
  • Enterprise Architecture and IT Project Management: organizational level issues related to planning, architecting, designing, and implementing IT-based solutions using platform technologies.
  • Acquiring and sourcing information technology resources and capabilities (infrastructure capabilities, information systems services, IS applications). How strategic decisions are made concerning acquiring IS resources and capabilities including the ability to evaluate the different sourcing options.
  • IS risk management: Managing business continuity. Managing security and privacy.
  • Delivering maximum value of IS to internal and external clients of the organization. Assessing business, user and process requirements. Managing the IS support function.
  • Emerging technologies: strategic implications of balancing cutting-edge IT with legacy robustness.
Course credits:
3

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